Measure around your hairline with a soft tape: average is 21.5–22.5 inches and fits most customers. Every cap has adjustable straps plus front combs, so you get a secure fit without pressure. Between sizes? Our stylists will help — ask us.
Orders ship within 2 business days. Standard delivery takes 4–7 business days and is tracked door to door. Orders over $500 ship free — see Shipping Details.
Yes — unworn pieces with the lace uncut can be returned within 30 days for a refund or exchange. Hygiene seals must be intact. Full details on Refunds & Returns.
Soak in cool water with wig shampoo for 5 minutes, rinse, then condition from mid-length down. Air-dry on a stand — never wring, never hot water. Our 5 wig care hacks walk you through it.
Our heat-friendly fibres handle up to 160°C. Human-hair pieces take normal styling heat. Always use a protectant spray and test a hidden strand first.
We photograph every shade in daylight and list the exact colour family on each product page. Screens vary — if you are between two shades, send us a daylight selfie and we will match you free.
Checkout runs through our encrypted payment partner (cards via Stripe and more). We never see or store your card number. Until a gateway is connected, the pay button stays disabled — your cart keeps everything safe meanwhile.